Privacy Policy

Future-Tech Consulting ("we", "us", "our") is committed to protecting the privacy and personal information of everyone who interacts with us. This Privacy Policy explains what personal information we collect, why we collect it, how we use it, and your rights under the Protection of Personal Information Act, 4 of 2013 (POPIA).

By using this website or submitting information through our contact form, you acknowledge that you have read and understood this policy.

1. Who We Are

Future-Tech Consulting is a South African company registered with the Companies and Intellectual Property Commission (CIPC). Our registered address is 77 13th Avenue, Edenvale, 1609, Gauteng, South Africa.

For the purposes of POPIA, Future-Tech Consulting is the Responsible Party for all personal information collected through this website.

2. Information Officer

Our designated Information Officer can be contacted at:

• Email: info@future-tech.co.za
• Phone: +27 73 600 1952
• Address: 77 13th Avenue, Edenvale, 1609, Gauteng, South Africa

3. What Personal Information We Collect

We only collect personal information that you voluntarily provide to us. This may include:

• Full name
• Company name
• Email address
• Phone number
• The nature of your enquiry or project description

We do not collect sensitive personal information as defined in section 26 of POPIA. We do not collect payment details, identity numbers, or biometric data through this website.

4. Why We Collect Your Information

We collect your personal information for the following lawful purposes:

• To respond to your enquiry or request for information about our services
• To communicate with you about a potential or existing business engagement
• To send you information you have specifically requested

We will not use your information for any purpose other than those stated above without your prior consent.

5. How We Use Your Information

Your information is used exclusively to follow up on your enquiry. We do not:

• Sell, rent or share your personal information with third parties for marketing purposes
• Add you to mailing lists without your explicit consent
• Use your information for automated decision-making or profiling

6. How Long We Keep Your Information

We retain your personal information only for as long as is necessary to fulfil the purpose for which it was collected, or as required by law. Enquiry records are typically retained for a period of 3 years after the last interaction, after which they are securely deleted.

7. How We Protect Your Information

We take reasonable technical and organisational measures to protect your personal information against loss, misuse, unauthorised access, disclosure, alteration or destruction. These measures include secure email transmission and access controls on internal systems.

While we take every reasonable precaution, no method of transmission over the internet is 100% secure. We encourage you to contact us directly if you have any concerns.

8. Sharing Your Information

We do not share your personal information with any third parties except in the following limited circumstances:

• Where required by law or a court order
• Where you have given explicit consent
• Where necessary to prevent harm or protect the rights of another person

9. Your Rights Under POPIA

As a data subject under POPIA, you have the right to:

• Access the personal information we hold about you
• Correct inaccurate, incomplete or outdated personal information
• Delete your personal information, subject to certain legal obligations
• Object to the processing of your personal information
• Lodge a complaint with the Information Regulator if you believe we have violated your privacy rights

To exercise any of these rights, please contact our Information Officer at info@future-tech.co.za. We will respond within a reasonable time and no later than 30 days.

10. The Information Regulator

If you are not satisfied with our response, you have the right to lodge a complaint with South Africa's Information Regulator:

• Website: www.inforegulator.org.za
• Email: inforeg@justice.gov.za

11. Cookies

This website does not currently use cookies, tracking scripts, or analytics services that collect personal information. We may update this position in future and will revise this policy accordingly.

12. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any external sites you visit.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Any material changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

14. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

• Email: info@future-tech.co.za
• Phone: +27 73 600 1952
• Address: 77 13th Avenue, Edenvale, 1609, Gauteng, South Africa